Frequently Asked Questions
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At Grandview Painting, we often get questions about our process, our work, and home painting projects in general. If you also have these inquiries, you’ll find many of the answers here! If you don’t see the information you’re after, please contact us and we will be happy to answer all of your questions so that you can make the best decision for your home.
General
Many times painting comes along with other remodeling work. Generally speaking, if adding or replacing hardwood floors to your home, the process will also involve removing baseboards in order to complete. We prefer you to install your floors, then your finishings. Once everything is reinstalled, it’s the best time for us to paint!
Yes, however our minimum job cost is $1000+GST
We have an up to date Work Safe BC account, and maintain a $5,000,000 general liability insurance policy. With safety in mind, we will do everything we can to avoid any accidents on the jobsite. However, accidents can happen. In the event of anything being broken during the process of the job, or any injuries that may occur, you don’t need to worry about losing any sleep
What We Do
We always recommend using the best available products suited towards your specific project. We typically work with 3 suppliers, Benjamin Moore, Sherwin Williams and Cloverdale Paint to find the best product for your job. Using a lower quality product may save you in the short term, but will typically end up costing more in the long run!
All of our work is covered by an all-inclusive 3-year warranty. We stand by our work, and will come out to fix up any problem areas that you may find.
We warranty quality work. That means we require a full power wash, all the necessary prep work, and quality materials in order for us to back up the work. If any corners are cut, you may save money in the short run but we cannot guarantee that the job will last.
For more information on our warranty, feel free to contact us!
How It Works
Your happiness and satisfaction is our top priority. In order to make things as efficient, convenient and straightforward as possible we have set out below a few requirements that we will need on your part before we begin your project.
In preparation of our arrival we kindly require the following:
Please ensure areas being painted are accessible and ready for painting.
For Interiors: This requires furniture being moved away from the walls and any pictures or wall hanging to be removed. (Any large items can be arranged with our team if necessary).
We ask that all interior areas and surfaces to be painted are free of any dust and any other dirt or debris prior to painting. Interior Painting can be an invasive, and we may need to occupy a lot of your space, depending on the scope of work. We understand it’s not always possible, but ask for the areas being painted to be vacant while we’re working in those areas.
For Exteriors: Please ensure all personal belongings are away from the property, and we have access to move around the property freely, with room to set up ladders and
equipment.
In order to properly achieve safe ladder positioning, we also may need to access your neighbours’ yards on some projects, and kindly request they be notified of our arrival prior to the pressure washing phase.
You can call or fill out a request for a quote online. We typically respond the same day. We can give you a rough price virtually based on information provided, but we find it’s always best to set up a time to meet in person in order to answer all of your questions, and take a closer look at the required work. This way, a detailed proposal outlining all aspects of your project, can be emailed to you!
We offer a complementary colour sampling of 2 colours on all of our projects prior to painting. If any additional colours are required, we can apply those too for a small fee to cover the paint costs. If you’re having troubles selecting colours, we also work with a few amazing, interior designers who are willing to provide you with an in home, 1 hour, colour consultation at a reasonable price!
Exterior House Painting
We are able to offer our clients a 3 year warranty on all of our projects because we supply quality paint and materials from our suppliers. We work with Benjamin Moore, Cloverdale Paint, and Sherwin Williams and use the best products available for your specific project. You may save money in the short term by using a lesser grade product, but it will cost you in the long run! Be sure to contact us if you have any questions regarding specific products for your project!
We ask that all plants and other foliage be trimmed back from the house as best as possible, before our team arrives. Sometimes we understand that this is not always possible, and this can most certainly be addressed for your unique project prior to painting!
No two projects are the same! A trim painting job could take as little as 1 day, to a full repaint taking multiple weeks. We find most exterior painting jobs are completed in 5 days.
We almost always need to see your property in person to provide you with an exact cost.
Our exterior season begins in mid April and finishes mid October. (weather permitting) There are specialty products on today’s market that can be applied in near freezing temperatures. However, If booked early enough in the year, the best time is early or late summer. Not too hot, and not too cold. The less humidity in the air the better!
We could write a whole article on this question! Clearly, you want to avoid rainy conditions when taking on an exterior painting project. If you’re surprised by rainfall during your project, stop painting immediately; wait until the rain stops and your painting surface is dry. With most high quality paint, your project will be rain-resistant as long as the paint is applied at least 90 minutes before rainfall. Another big concern is humidity. If the humidity is too high, paint can dry improperly. In short, the industry standard is to paint on a surface whose temperature is more than 5 degrees above the dew point—the temperature at which water droplets begin to condense.
Interior House Painting
Your Interior painting project can be as unique as you want it to be, in order to suit your needs. We provide many interior painting services for our clients. Anything from a quick refresh on your walls, to a full repaint including ceilings, walls, trims and doors. Some of our client’s do take advantage of painting their whole place all at once, as it’s more cost effective to not set up and clean up over several different phases, and provides less disturbance.
Our client’s always have the final say when choosing their colours. With that being said, we provide professional colour consultations to assist you in the colour selection process!
Of course! However, Depending on the final colour selection, some white’s and other accent colors are inherently less opaque and may require more than two coats of paint or a primer to achieve a satisfactory and uniform appearance. This is always discussed during both your estimate, and at our colour consultations.
We really need to discuss the full details of your project before giving an accurate price. Costs can increase and decrease depending on the details of the project. Eg. Size of project, amount of preparation, more or less than two coats of paint, working outside of regular working hours, difficult access, unique designs and feature walls. It’s always best to reach out for a quote!
Your Interior painting project can be as unique as you want it to be, in order to suit your needs. We provide many interior painting services for our clients. Anything from a quick refresh on your walls, to a full repaint including ceilings, walls, trims and doors. Some of our client’s do take advantage of painting their whole place all at once, as it’s more cost effective to not set up and clean up over several different phases, and provides less disturbance.
Unlike exterior painting, where the paint is subject to exposure of the elements, interior painting varies from room to room. but when done with the proper paint and prep work, a paint job can often last from 5 to 10 years. However, the most “lived in” spaces will require more frequent paint updates. Rooms like Children’s bedrooms, high high traffic areas, or rooms with a higher humidity might need to be repainted every few years, while adult bedrooms, or areas with less traffic might last longer. Also refreshing for colour change or other esthetic reasons might cause you to re paint your interior more often!
In today’s market, lot’s of paint carry little to no VOC’s. VOC’s or Volatile Organic Compounds are fumes that emit during the paint drying process. For the majority of our projects, rooms can be ventilated, and slept in the same day, once the paint has dried! With that being said, from time to time, oil based might be used. These primers off gas, and require more thorough ventilation. Depending on your specific situation, we always discuss using these products and alternative options before starting your project. If you have any questions or concerns, please drop us a line!
Absolutely! We understand that interior painting can be an intrusive process, but we aim to make it as comfortable as possible for you for the entire duration of the project
Your happiness and satisfaction is our top priority. In order to make things as efficient, convenient and straightforward as possible we have set out below a few requirements that we will need on your part before we begin your project.
In preparation of our arrival we kindly require the following:
Please ensure areas being painted are accessible and ready for painting.
- For Interiors: This requires furniture being moved away from the walls and any pictures or wall hanging to be removed. (Any large items can be arranged with our team if necessary).We ask that all interior areas and surfaces to be painted are free of any dust and any other dirt or debris prior to painting. Interior Painting can be invasive, and we may need to occupy a lot of your space, depending on the scope of work. We understand it’s not always possible, but ask for the areas being painted to be vacant while we’re working in those areas.
It all depends on the project and scope of work. We always do our best to finish projects as efficiently as possible so that we do not disturb your space for longer than necessary. Interior painting can take anywhere from one day (small job) to a couple of weeks (large house). Our average interior painting project takes 1-5 days to complete.
Our Promises
We promise to leave you satisfied at the end of the job. A final walk around will be done prior to collecting a final payment to ensure your satisfaction with the work done on your home.
We would also appreciate it if you would fill out a short survey letting us know how the process was for you. Your feedback is very valuable to us. We would also appreciate any referrals or a reference letter to express your satisfaction with the work we do and with our company
We promise to keep the jobsite clean. This includes using drop sheets around the home, masking off the home properly, and cleaning up at the end of the day. Any drips or messes will be cleaned up before completion of the job.
We promise to keep your quality our focus. A detailed written agreement will outline the quality of products and prep work that will be included on the painting of your home. We promise to honor those agreements, to fulfill all of the prep work, and to use the quality materials that you choose. We stand by our work!
We promise to maintain thorough communication throughout your painting process. This includes everything from scheduling your estimate, to choosing your colors and setting up your start date, to keeping you updated prior to and throughout the job.
